Testing for COVID-19

How To Get Tested For COVID-19 In Chattanooga

If you suspect you or a loved one may have contracted the virus, we are here to help guide you through the process of getting the medical care you need. Our team of providers has developed a procedure for COVID-19 testing in the Chattanooga area that starts with a simple phone call to our telehealth service, Galen Remote Access Care, at (423) 618-9006.

Testing for COVID-19 — What You Need to Know

Who Should Be Tested?

Individuals who have symptoms of COVID-19.
Close contacts of people who have tested positive.
Exposed healthcare works.
Pre-procedural testing as needed.
Diagnostic testing as recommended by Galen provider.

Due to the increase in COVID-19 tests, we are primarily administrating pre-procedural and diagnostic testing and will not be administering tests for vacation travel. If you believe you are exhibiting COVID-19 symptoms and need to be tested please call our COVID-19 hotline at (423) 618-9006.

Cost of Testing

Free for those with governmental and private insurance plans covering the cost of COVID-19 testing.
Out-of-network charges, charges for visits for possible coronavirus infection that do not result in testing, or the cost of COVID-19 treatment are possible.
It is possible that some people without insurance will be billed.

How to Get Tested?

Our Galen Remote Access Care services are now available to current Galen patients and other members of the community who are seeking medical care. Please call our Galen Remote Access Care line, (423) 618-9006, to be screened and recommended for testing. After your initial screening over the phone, you may undergo further examination by one of our providers via a telehealth appointment. In an effort to more fully serve our patients during these unsettling times, we have implemented a telehealth system in which remote care can be accessed. This comprehensive solution is open to all. Learn more.

Convenient Drive-thru Testing

If your symptoms warrant COVID-19 testing, you will receive an order from your provider to participate in our drive-thru testing process. We’ve gone to great lengths to develop a procedure that limits potential exposure to the virus by allowing you to remain in your vehicle during testing. Drive-thru testing at Galen requires an appointment. Please come alone if possible, wear a mask, and bring a photo ID.

Process:

Arrive for your appointment at one of Galen’s drive-thru testing sites.
Staff on site will direct you.
Sample is taken using a swab from the comfort of your car.
Sample is sent to a lab to process.
Results are sent to your Galen doctor, typically in 72 hrs

While Waiting for Test Results

Self-isolate at home.
Avoid contact with others.
Avoid public areas as much as possible.