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If you believe you are exhibiting COVID-19 symptoms and need to be tested please call our COVID-19 hotline at (423) 618-9006

ABOUT OUR PRACTICE:

Galen North Pediatrics is committed to providing the very best preventative and sick care for your child. Our providers follow evidence based care and have been caring for children in this community for nearly 20 years, and continue to grow and build close relationships with our patients and families. Our practice is composed entirely by physicians who are board certified by the American Board of Pediatrics and are Fellows of the American Academy of Pediatrics.

Here at Galen North Pediatrics we offer evening clinic hours designed to cover the urgent care needs of our patients. These hours are covered by our providers by appointment only.  


OUR SERVICES:

OUR LOCATION:

Galen North Pediatrics

1039 Executive Drive, Suite 101

Hixson, TN 37343 

 

OUR PROVIDERS:

SERVICES & PATIENT RESOURCES:

The after-hours clinic is open to our patients by appointment ONLY. We do not accept walk-ins. Please call (423) 498-1024 to schedule an appointment. Do not leave a voicemail as the after-hours clinic number is not a triage line, and we will not return the voicemail. Upon arrival call (423) 498-1024 and let the front desk know you have arrived. 

Our pediatricians provide not only medical care for children who are acutely or chronically ill but also preventive health services for healthy children. At Galen North Pediatrics we manage the physical, mental, and emotional well-being of the children under their care at every stage of development.

Our practice aims to reduce infant and child rate of illness, control the spread of infectious disease, promote healthy lifestyles for a long disease-free life and help ease the problems of children and adolescents with chronic conditions. Several conditions, disorders and illnesses treated at our practice include:

  • injuries
  • infections
  • genetic and congenital conditions
  • cancers
  • organ diseases and dysfunctions
  • developmental delays and disorders
  • behavioral problems
  • functional disabilities
  • social stresses
  • mental disorders including depression and anxiety disorders

What is a wellness exam: An annual exam is a Comprehensive preventative exam with your primary care provider for the sole purpose of preventative care. An annual exam does not include discussion of new problems or detailed review of chronic conditions. Annual exams may also be called routine check-ups, yearly exams, an annual pap, or preventive visit.

Will my insurance pay for a wellness exam?

Most health plans will pay for one wellness or preventative exam per year. Your insurance provider may consider this to be once per calendar year or one year and one day since the date of your last wellness exam.

If you have had any other visit billed as preventative during this time period your plan is likely to deny your wellness exam. This would include a well-woman exam or annual pap smear. Your plan may not pay for all testing and/or labs ordered during your wellness exam. If your provider has a concern and orders diagnostic testing and/or labs during your exam you may be held financially responsible.

It is the patient’s responsibility to check with their insurance provider to see what is covered under their wellness benefit and to ensure they are eligible prior to scheduling their annual wellness exam.

What is the difference between a wellness exam and a problem visit: Preventative visits and tests ordered by your provider can help you stay healthy and catch problems early. Diagnostic visits and testing are used to diagnose a current health problem. Diagnostic tests are ordered by your provider when you have symptoms and they want to find out why. For example, your provider might want you to have a test because of your age or family history, that’s preventive care, but if it’s because you’re having symptoms of a problem,
that’s diagnostic care.

Can I have a wellness exam and problem visit at the same time: No. Billing issues prevent your provider from doing a wellness exam and a diagnostic visit on the same day. This is for your protection as your insurance carrier may deny one of these visits forwarding the financial responsibility to you. This does not prevent you from asking a
simple question or requesting refills of any maintenance medications; however, we ask that you please schedule a separate appointment, on a different day, if you have any new concerns or other ongoing health problems that need more attention. Should your wellness exam turn into a diagnostic or problem-oriented visit we will bill accordingly.