STAY CURRENT ON CORONAVIRUS (COVID-19) INFORMATION →

 COVID-19 VACCINES AT GALEN →

If you believe you are exhibiting COVID-19 symptoms and need to be tested please call our COVID-19 hotline at (423) 618-9006

INSURANCE & BILLING
Current patients can access our patient portal here.

INSURANCE INFORMATION

If you have questions about your insurance coverage, contact your insurance agent or insurance manager. As a convience to our patients, Galen bills insurance carriers for patient services. Co-payments must be paid at the time of service.

List inclusion is not a guarantee of participation, benefits, or payment. It is the patients/guarantor’s responsibility to verify insurance acceptance with the Providers office prior to the visit. 

 

Galen Medical Group is a participating provider with original Medicare. 

Medicare Advantage Networks Accepted:

Alexian Brothers

Aetna MA Products

UHC MA Products 

BCBS TN MA Products 

Humana MA Products 

Commercial Insurance Networks Accepted:

Adventist Risk Management

Aetna

Ambetter

American Health Trust 

BCBS TN (Network P & Network S) 

Bluegrass Family Health

Cigna

Coventry Healthcare 

Health One Health 

Healthshare 

Humana

Commercial Insurance Networks Accepted:

Medical Mutual 

Meritain Health 

PHCS

Multiplan

HealthEOS

Valuepoint

BeechStreet

Project Access 

Tricare

Unicare Security Choice

United Health Care  

USA PPO & MCO

 

 

FINANCIAL POLICIES

All co-pays, deductibles, or co-insurance amounts are due at the time the service is rendered. Galen accepts cash, check, Visa, MasterCard, or Discover. There is a $20 fee for all returned checks. 

 

Although Galen gladly files a claim to your medical insurance on your behalf, medical insurance is ultimately a contract between the patient and his/her insurance company. It is the patient’s responsibility to monitor the processing and payment of claims. After payment is received from the insurance carrier, any patient responsibility amounts that remain will be transferred to a patient balance. A statement will be sent to the patient. The balance due amount showing on the statement should be paid in full when the first statement is received.

If you have any questions regarding our financial policies please call the Patient Business Representative at (423) 894-3725.

Download Galen’s financial policy below.

BILLING INFORMATION

To Speak to a Representative:

Please call

(423) 894-3725

Payment Mailing Address:

P.O. Box 1030

Chattanooga, TN 37401

Billing Office Location:

4976 Alpha Lane

Hixson, TN 37343