If you have questions about your insurance coverage, contact your insurance agent or insurance manager. As a convience to our patients, Galen bills insurance carriers for patient services. Co-payments must be paid at the time of service.
List inclusion is not a guarantee of participation, benefits, or payment. It is the patients/guarantor’s responsibility to verify insurance acceptance with the Providers office prior to the visit.
Galen Medical Group is a participating provider with original Medicare.
Medicare Advantage Networks Accepted:
Alexian Brothers
Aetna MA Products
UHC MA Products
BCBS TN MA Products
Humana MA Products
Commercial Insurance Networks Accepted:
Adventist Risk Management
Aetna
Ambetter
American Health Trust
BCBS TN (Network P & Network S)
Bluegrass Family Health
Cigna
Coventry Healthcare
Health One Health
Healthshare
Humana
Commercial Insurance Networks Accepted:
Medical Mutual
Meritain Health
PHCS
Multiplan
HealthEOS
Valuepoint
BeechStreet
Project Access
Tricare
Unicare Security Choice
United Health Care
USA PPO & MCO
All co-pays, deductibles, or co-insurance amounts are due at the time the service is rendered. Galen accepts cash, check, Visa, MasterCard, or Discover. There is a $20 fee for all returned checks.
Although Galen gladly files a claim to your medical insurance on your behalf, medical insurance is ultimately a contract between the patient and his/her insurance company. It is the patient’s responsibility to monitor the processing and payment of claims. After payment is received from the insurance carrier, any patient responsibility amounts that remain will be transferred to a patient balance. A statement will be sent to the patient. The balance due amount showing on the statement should be paid in full when the first statement is received.
If you have any questions regarding our financial policies please call the Patient Business Representative at (423) 894-3725.
Download Galen’s financial policy below.
To Speak to a Representative:
Please call
(423) 894-3725
Payment Mailing Address:
P.O. Box 1030
Chattanooga, TN 37401
Billing Office Location:
4976 Alpha Lane
Hixson, TN 37343
Our experienced group of providers apply a modern approach and a caring touch to provide you with the highest quality health care in the Chattanooga region.
