Galen Primary Care East Ridge specializes in the diagnosis, treatment, and compassionate care of adults across a spectrum of complex health conditions. Our focus for patients is to provide evidence-based medicine and the highest level of compassion and medical expertise. This results in thoughtful and meaningful doctor-patient relationships.
961 Spring Creek Rd, Suite 301
Chattanooga, TN, 37412
Our primary care providers specialize in internal medicine, a discipline focused on the care of adults emphasizing the use of the best medical science available in caring for patients in the context of thoughtful, meaningful doctor-patient relationships.
Our providers are equipped to handle a broad and comprehensive spectrum of illnesses that affect adults and are recognized as experts in the diagnosis and treatment of chronic illness, health promotion, and disease prevention—they are not limited to one type of medical problem or organ system. Whatever medical concern a patient brings—no matter how common or rare, or how simple or complex we are specially trained to solve puzzling diagnostic problems and can handle severe chronic illnesses and situations where several different illnesses may strike at the same time.
An annual exam does not include discussion of new problems or detailed review of chronic conditions. Annual exams may also be called routine check-ups, yearly exams, an annual pap, or preventive visit.
Will my insurance pay for a wellness exam?
Most health plans will pay for one wellness or preventative exam per year. Your insurance provider may consider this to be once per calendar year or one year and one day since the date of your last wellness exam.
If you have had any other visit billed as preventative during this time period your plan is likely to deny your wellness exam. This would include a well-woman exam or annual pap smear. Your plan may not pay for all testing and/or labs ordered during your wellness exam. If your provider has a concern and orders diagnostic testing and/or labs during your exam you may be held financially responsible.
It is the patient’s responsibility to check with their insurance provider to see what is covered under their wellness benefit and to ensure they are eligible prior to scheduling their annual wellness exam.
What is the difference between a wellness exam and a problem visit: Preventative visits and tests ordered by your provider can help you stay healthy and catch problems early. Diagnostic visits and testing are used to diagnose a current health problem. Diagnostic tests are ordered by your provider when you have symptoms and they want to find out why. For example, your provider might want you to have a test because of your age or family history, that’s preventive care, but if it’s because you’re having symptoms of a problem, that’s diagnostic care.
Can I have a wellness exam and problem visit at the same time: No. Billing issues prevent your provider from doing a wellness exam and a diagnostic visit on the same day. This is for your protection as your insurance carrier may deny one of these visits forwarding the financial responsibility to you. This does not prevent you from asking a simple question or requesting refills of any maintenance medications; however, we ask that you please schedule a separate appointment, on a different day, if you have any new concerns or other ongoing health problems that need more attention. Should your wellness exam turn into a diagnostic or problem-oriented visit we will bill accordingly.