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POLICIES
Current patients can access our patient portal here.

GALEN MEDICAL
GROUP GRIEVANCE PROCEDURE

It is the policy of Galen Medical Group not to discriminate on the basis of race, color, national origin, sex, age or disability. Galen Medical Group has adopted an internal grievance procedure providing for prompt and equitable resolution of complaints alleging any action prohibited by Section 1557 of the Affordable Care Act (42 U.S.C. § 18116) and its implementing regulations at 45 C.F.R. pt. 92, issued by the U.S. Department of Health and Human Services.

Section 1557 prohibits discrimination on the basis of race, color, national origin, sex, age or disability in certain health programs and activities. Any person who believes someone has been subjected to discrimination on the basis of race, color, national origin, sex, age or disability may file a grievance under this procedure. It is against the law for Galen Medical Group to retaliate against anyone who opposes discrimination, files a grievance, or participates in the investigation of a grievance.

Section 1557 and its implementing regulations may be examined in the office of Savannah Knuettel. For more information send e-mails to: sknuettel@galenmedical.com.

Download Galen’s greivance policy below.

NOTICE OF PERSONAL
HEALTH INFORMATION PRACTICES

The HIPAA Privacy Rule gives individuals a fundamental new right to be informed of the privacy practices of their health plans and health care providers, as well as to be informed of their privacy rights with respect to their personal health information. Linked is a notice that provides a clear explanation of these rights and practices. The notice is intended to focus individuals on privacy issues and concerns.  We are required by federal law to give you this notice.  

We reserve the right to revise or amend our notice of privacy practices without additional notice to you. Any revision or amendment to this notice will be effective for all of your records our practice has created or maintained in the past, and for any of your records we may create or maintain in the future. Galen Medical Group, P.C. will post a copy of this Notice as amended in a prominent place in our offices and on our web site.

If you have any questions about the Notice of Personal Health Information Practices, please contact our Privacy Officer at privacy@galenmedical.com.

Download Galen’s HIPAA document below.