INSURANCE & BILLING
Current patients can access our patient portal here.

INSURANCE INFORMATION

If you have questions about your insurance coverage, contact your insurance agent or insurance manager. As a convience to our patients, Galen bills insurance carriers for patient services. Co-payments must be paid at the time of service.

List inclusion is not a guarantee of participation, benefits, or payment. It is the patients/guarantor’s responsibility to verify insurance acceptance with the Providers office prior to the visit. 

 

Galen Medical Group is a participating provider with traditional Medicare. 

Galen Medical Group participates with many carriers (examples listed below), but please refer to your insurance portal to see if your provider is in the network. 

Medicare Advantage Networks Accepted:

Aetna MA Products

BCBS TN MA Products 

Cigna MA Products

Humana MA Products 

UHC MA Products 

Commercial Insurance Networks Accepted:

Aetna

Ambetter

BCBS TN (Network P, Network S, & Network E) 

Cigna

Health One Alliant

Commercial Insurance Networks Accepted:

Humana

PHCS

Multiplan

Tricare

UHC

 

BILLING INFORMATION

For your convenience, we offer many ways to pay your bill. Please note that your payment is due within 30 days of your statement date. The payment due date is listed on your statement.

There are several ways to pay your bill:

 

Pay your bill online

How to pay your bill online:

 

How to set up autopay:

  • Access Patient Portal
  • Access Billing
  • Select Pay Bill
  • Select Set-up Payment Plan and follow the prompts

 

If you do not have an account on our patient portal, create an account here.

Paying your bill is only one of the many convenient things you can do through this secure online tool to manage your healthcare. Other features include:

  • Access Your Medical Records: View your health history, test results, and visit summaries anytime, anywhere.
  • Schedule Appointments: Book, reschedule, or cancel appointments with ease.
  • Request Prescription Refills: Quickly and conveniently request refills for our medications.
  • Communicate with Your Healthcare Team: Send and receive messages from your doctors and nurses without the need for phone calls.
  • Receive Important Updates: Stay informed about health tips, upcoming appointments, and more through secure notifications.

Pay your bill by phone

To speak to a representative, please call:

(423) 894-3725

Pay your bill by mail

Please send payments by mail to the following address:

P.O. Box 1030

Chattanooga, TN 37401

To Speak to a Representative:

Please call

(423) 894-3725

Payment Mailing Address:

P.O. Box 1030

Chattanooga, TN 37401