Contact Billing Department

To Speak to a Patient Business Representative:

Please call 

(423) 894-3725

Payment Mailing Address:

P. O. Box 1030

Chattanooga, TN 37401

Physical Location:

5600 Brainerd Road

Suite H-200

Chattanooga, TN 37411

Insurance Information

Galen participates in Medicare and most major insurance plans.  If you have questions about your insurance coverage, contact your insurance agent or insurance manager at work.  As a convenience to our patients, Galen bills insurance carriers for patient services.  Co-payments and deductibles, and other expenses not usually covered by insurance, must be paid at the time of service.  Participation may vary by provider.  Please contact your physician's office for more information.

If your insurance is not listed below, please call Patient Business Services at 423-894-3725.  List inclusion is not a guarantee of participation, benefits or payment.  It is the patients/guarantors responsibility to verify insurance acceptance with the Providers office prior to the visit.

Galen Medical Group is a participating provider with original Medicare. 

We also participate in the following:

Medicare Advantage Plans Accepted:

AARP Medicare Complete

 

Advantra Freedom

 

AetnaGolden Medicare

 

AetnaMedicare Open

 

Blue Advantage

 

Healthspring Advantage

 

Humana Gold

 

Humana Gold Choice

 

Pyramid

 

Secure Horizons

 

Sterling Option

 

Unicare Security Choice

 

WellCare Freedom

 

 Commercial Insurance Plans Accepted:

 

Aetna

 

BCBS TN (Network P and Network S)

 

Choice Care

 

Cigna:

 

Great West

 

Coventry/First Health:

 

Mail Handlers

 

CCN

 

SouthCare

 

Healthcare Preferred

 

Doc First

 

GA State Merit

 

Healthcare Solutions

 

HealthOne Alliance/Alliant Health Plan

 

Healthscope

 

Humana

 

Medical Controls

 

MultiPlan/PHCS/Beech Street:

 

  ASR

 

  Benefit Management

 

  Transamerica

 

  Cencentra

 

  PPO Next

 

 TexasHealth Partnership

 

  Key Benefit Administrator

 

  Preferred Health Network

 

  HealthStar

 

NovaNet

 

One Health Plan

 

Preferred Medical Claim Solutions

 

United Health Care:

 

  Definity Health

 

  Golden Rule

 

  Pacific Care

 

  Evercare

 

  Harrington Benefits

 

  Medica

 

  UHC of theRiverValley(formally John Deere)

 

USAHealthcare

 

USA/MCO

 

USA/PPO/GEHA